Comparing traditional land line with VoIP is like comparing DVDs to Netflix. Traditional landline services are what you would call a ‘classic’ communication system, whereas VoIP systems are the new kid on the block. While both systems are similar in terms of functionality, there are some key differences as well.
As a robust and reliable communication system is one of the basic needs of an organization, it’s important to carefully evaluate each option before you make a decision on which one is best for you. Moreover, each organization has its own unique requirements. For instance, some businesses prioritize reliability, while others want a more versatile communication system.
Over the course of this article, we’ll take a look at how these two technologies compare with each other in different key areas.
Convenience
When it comes to convenience, VoIP is by far the superior technology. VoIP systems offer a wide variety of features that have removed the boundaries of location and time when comes to business communications. A conventional landline is generally set up in a fixed location and requires a network of copper wires. On the other hand, a VoIP solution enables companies to seamlessly communicate with their clients, regardless of their location. It uses a designated virtual extension which can be programmed to connect multiple mobile devices, including ones at home or at the office. Furthermore, outgoing calls can also be managed using the virtual extension, whether at home, at work, or abroad.
Customization
A key reason why businesses are ditching traditional landlines in favor of VoIP subscriptions is their superior customizability. With a VoIP service, users have the option of customizing their subscription. They can simply opt for the features they need and eliminate those that aren’t required.
For example, a VoIP system allows user to forward the voice messages they receive to their email. Furthermore, mobile workers can also use VoIP to direct calls to their smartphone when they aren’t at their desk. On the other hand, landline services don’t offer any mobile capabilities or any customizable features.
Scalability
Thanks to the scalability of VoIP systems, companies can add and remove virtual extensions or phone lines from their systems. However, with a conventional landline, organizations have to choose between an on-site PBX system or an individual phone line. Because Landlines don’t offer virtual extensions, adding more means investing in additional hardware and equipment.
Looking for a reliable VoIP service provider? Top5 Business VoIP is a comprehensive directory of small business VoIP service providers. They can help you choose a VoIP service that’s perfect for your needs.
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