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Understanding the Anatomy of a Cloud-Based Communications Network

Contrary to what their name suggests, cloud-based communications networks aren’t located up in the skies. They’re like any other advancement in the world of technology that makes our lives easier.
Here’s an in-depth overview of the anatomy of a cloud-based communications network so you can better understand how they function:

What is a Cloud-based Communications Network?

A cloud-based communications network or a VoIP connection is a telecommunications solution that makes use of a business’s existing internet connection to make and receive calls from one device to another. This is a faster and smarter alternative to landlines that use PBX (Public Branch Exchange) to transmit voice calls via underground copper wires.

A cloud-based communications network is a virtual mechanism that uses SIP Trunking to break down voice and video data signals into tiny data packets to be transmitted over the internet across IP devices.

Some cloud-based communications networks are also compatible with regular landline phones and can be accessed from mobile devices as well.

How are They Different from Traditional Landline?

Other than the fact that they use the internet to provide communications solutions, cloud-based networks are also faster, smarter, cheaper, and more versatile than traditional telephony. They can be accessed via multiple devices and support multimedia, unlike landlines that can only make and receive voice calls.

Another drastic difference from landlines is how multi-faceted cloud-based networks are. With astounding features like online faxing, virtual receptionists, and CRM platform compatibility, these networks allow their users to enjoy multiple communication services at the price of one!

Moreover, since they’re cloud-based, they can be accessed and operated from wherever you are! They’re on-the-go, mobile networks that allow for complete mobility, so you could be sitting in a café, enjoying a hot latte, and still not miss out on any important calls!

Do I Need a Cloud-based Communications Network?

If you’re a business or individual who enjoys low-cost and reliable communication then cloud-based networks are ideal for you! More popularly known as VoIP systems or services, these networks provide value for money and help businesses succeed and expand by providing scalable solutions.
Most VoIP service providers offer their customers with excellent monthly user plans that can be tailor-made to each user’s specific needs, unlike landline network that’s the same for everyone on-board!

VoIP service is the communications solution of tomorrow that you can get a hold of today. However, since there’s an abundance of great VoIP service providers on the market, you might need some help in choosing the best one for you and your business. Thankfully, the experts at Top 5 Business VoIP have done ample research and have compiled comprehensive reviews of the top VoIP service providers that prove to be great alternatives to landlines. Good luck!


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